QS-9000: A Practical Self-Help Guide
By David Scott & Jeff Ryall
Just think how easy some task becomes when you have done it several times. Now think of the value of tapping into the experience of 120 companies that have worked through the same task, many of them leaders in their field, plus the knowledge of two highly experienced consultants. This book is based on that depth of experience and knowledge, from the Automotive Best Practice Network and the authors. Each chapter follows the same basic pattern:
- a straight-forward explanation of what the standard requires of you;
- lists the other parts of the standard you should consider together with it;
- the key things your auditor will be looking for;
- the roadblocks and Issues when you implement this part.
"All in all this book is presented in a professional manner and is a must have for any quality professional in the automotive field. Summarised in two words . . recommended reading."
Twenty-two information packed and readable chapters:
- QUICK FIND INDEX
- INTRODUCTION
- The Certification Process
- Management Responsibility
- Quality System Planning
- Product Approval Process
- Continuous Improvement
- Facilities & Tooling Management
- Contract Review
- Design Review
- Document & Data Control
- Purchasing & Control of Customer-Supplied Product
- Product Identification & Traceability
- Process Control
- Inspection & Testing
- Control of inspection, Measuring & Test Equipment
- Control of Non-Conforming Product
- Corrective & Preventive Action
- Handling, Storage, Packaging, Preservation & Delivery
- Control of Quality Audits
- Internal Quality Audits
- Training
- Servicing
- Statistical Techniques
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